VIA HANSA - BALTIC SEA HOSPITALITY
DESTINATION MANAGEMENT
Via Hansa is a leading tour operator, destination management company and hospitality service provider in the Baltic Sea region.
Via Hansa is a large tour operator with fully registered and licensed agencies in all three Baltic countries, Russia, Belarus, Poland, Finland and Scandinavia. With our parent company in Copenhagen, corporate headquarters in Riga, subsidiaries in Tallinn, Vilnius, St. Petersburg, Minsk and Warsaw, service offices in Moscow, Kaliningrad and Helsinki, we have created a solid and unique network in the Baltic Sea region.
Via Hansa is a professional destination management company and offers a full range of services for congresses, conferences, meetings and incentives. Our specialized companies Via Hansa DMC and Via Hansa PCO are working in location in St. Petersburg, Tallinn, Riga, Vilnius and Warsaw.
Via Hansa is very closely related to other Baltic Sea hospitality companies such as:
• balticvision, the largest provider of guaranteed escorted multilingual tours in the Baltic Sea region
• La Boheme Catering, providing first class restaurant and catering services in the Baltic capitals
• Uniquestay Hotels, provider of trendy and classy tourist class accommodation in the three Baltic countries
RELIABILITY AND INNOVATION
VIA HANSA is proud of its reputation for innovation and reliable services. In an area where tourism has developed enormously over the last decade we have made significant contribution to the development of both infrastructure and products in the region.
At the same time we have stayed focused on our ambition to supply a high level of service at competitive rates. In order to achieve this we maintain very strict control over our products, which means that our services meet all international requirements while our considerable buying power produces very competitive rates.
Via Hansa and related companies are employing over 200 persons and are catering for over 100.000 guests a year.
Via Hansa is a responsible company, in all our operations special attention is paid to environmental questions and to the safety and security of our guests.
The fact that we over a decade have become a market leader in the Baltic Sea region in tour operation, destination management and hospitality services confirms the growing interest in our concepts and visions.
AT YOUR SERVICE
We believe that communication with our customers is essential to develop both their business and our business.
We pay considerable attention to efficient communication with our customers in the broadest sense.
Some of the communication advantages we can offer are:
• Centrally located offices in all the capital cities of the region, easily accessible and welcoming for you and your guests. We have 24 hours emergency service at all offices and all operational personnel have mobile phones answering around the clock.
• www.viahansa.com - is the first business-to-business travel service portal in the Baltic sea region, modern and comprehensive, interactive and dynamic, with daily up-dated detailed information about our destinations and products, plenty of useful links to other databases and sources - an indispensable tool for any tour operator dealing with the Baltic Sea region.
• Online booking systems - at the customers’ area at our web-portal allow you to book hotels, packages and other services directly from your own computer.
• Mini CD-ROMs with our most important product manuals - easy to use and very suitable for destination and product presentations.
• Photo-galleries - we have in our computers thousands of images of hotels, cities, landscapes, people, activities and much more. The images have high resolution of 300 DPI or more and we have copyrights on all images. We are happy to provide you with images by e-mail and by CD-ROMs for your catalogues and sales promotions.
• Personalized e-mail addresses for all employees build up in the same structure: name.surname@viahansa.com
• e-News - regular newsletters distributed via e-mail with valuable news about our products, keeping you-up-to-date with all the main developments at the destinations and regular sales offers to support your sales.
• Baltic Standby - the bimonthly travel trade magazine about the industry in the Baltic Sea region comes in a personal copy to your office. You also get daily the most important travel trade news in the region directly to your personal e-mail address.
But even more important than any new technology is how we understand communication. We believe that it is always vital to try to identify mutual interests and go for mutually beneficial solutions.
